All of us use Outlook for different work reasons, and it is a primary application of communication to deal with clients as well as colleagues. But, at times due to several technical reasons, MS Outlook stops sending emails and emails get stuck in Outlook in pending state.
Open Outlook again, delete the mail stuck inside the Outbox folder and send another one. Method 7: Repairing your Outlook profile. In Outlook, a profile holds together a group of settings that govern how the program performs. Among other settings, it includes a listing of all your accounts, auto-complete information, and personal details. All of us use Outlook for different work reasons, and it is a primary application of communication to deal with clients as well as colleagues. But, at times due to several technical reasons, MS Outlook stops sending emails and emails get stuck in Outlook in pending state. Recommended Solution Recoveryfix for Outlook PST Repair is. Apr 07, 2021 When you try to send email messages in Outlook 2016 for Mac, the email messages remain stuck in the Outbox folder, and you receive the following error message: Unexpected data was encountered. Hi All - I have a user who recently started experiencing an issue with Outlook 2016 on Windows 10. More specifically the issue only occurs when responding to Meeting invitations. When responding to the meeting request, The response is generated but then gets stuck in the Outbox.
Before finding solutions to the issue, we need to identify the possible cause behind the issue. Let’s take a quick view of the causes that restrict Outlook from sending emails.
- One of the common causes could be the large size of attachments you want to send with emails.
- emails are marked read by an Outlook add-in.
- Email server or MS Outlook is not online due to the sudden shutdown of Outlook or Windows.
- Emails are not sent due to a recent password update, or Outlook profile is not authenticated to use the mail server.
- It can happen when email account you are using is not set as default email for sending email messages.
- The issue also arises when the PST or OST file data is accessed by some other program.
- It could also take place due to the antivirus installed which could take time to scan the outgoing email messages.
Finally, let’s start and go through the ways to fix the problem so that we can again make the email sending smooth in Outlook. Follow the mentioned methods carefully until you find the best solution to resolve your issue.
Method 1: Enable the connection to the mail server:
Many issues can potentially affect the smooth working Outlook. Hence, finding possible result-oriented fixes is our motto, especially for errors that are beyond our imagination. First, you must look for the state of the mail server of Outlook.
To do so, look for the status of Outlook and check whether you are connected to Microsoft Exchange Server. If you aren’t connected, then all the emails you try to send get stuck in the Outbox folder.
Step 1: Move your eyes to the extreme left a lower corner of Outlook window and see what it says Connected or Connected to Microsoft Exchange Server or Working Offline. If the status shows connected, then the issue has no relation with the mail server.
Step 2: If it says Working Offline, then you should enable connection to the mail server to initiate the working of MS Outlook properly once again.
Step 3: Go to Send/Receive tab, look for Work Offline in the Preferences group and click the Work Offline button to connect to the Exchange Server again.
Now, once it shows Connected again, you will have to open and resend the email.
Method 2: Delete Emails with Large Size Attachments:
There are certain limits imposed by the email service provides on the size of attachments that can be send which is generally 20 to 25 MB maximum. Due to attached images, videos, files, etc. emails get stuck in Outbox (if the attachments are of large size).
At times, email client’s setup size thresholds for sending attachments and poor internet connection makes the situation worse by making you believe that email messages are stuck.
The solution to this problem is that you delete email messages having large size attachments from the Outbox folder and resend the email without attachment. To do so follow simple instructions
Step 1: Open Outlook, and click on the Outbox folder.
Step 2: Right-click on the email in the Outbox and click on Delete.
Tip: Before deleting the email download the email attachments and try sending it using download links, especially for attachments whose size is more than 10 MB.
Method 3: Use the Inbox Repair Tool – SCANPST.exe:
If these PST files are corrupted or damaged due to any reason, Outlook stops functioning. This might also stop the sending of email messages. Hence, you should repair PST files instantly with the help of SCANPST.exe tool. It is a default tool provided by Outlook to scans PST file to fix Outlook errors and deal with them.
Method 4: Authenticate Outlook to Remember Password:
The user can authenticate Outlook to remember password whenever it is changed or updated. So, let’s resolve the issue by letting Outlook remember the password. Follow the simple steps mentioned here:
Step 1: Start Outlook, go to File >> Account Settings >> Accounts Settings.
Step 2: Look for E-mail tab, click to select the email account under Name and hit the Change button.
Step 3: Feed the information to update the new password and check the Remember password option and click Next and Finish.
Method 5: Repair Outlook PST File using Third-Party Solution:
If the above methods does not work to resolve the issue of pending emails that reside in the Outbox, this simply means your PST file is severely damaged. Hence, you should opt for Recoverfix for Outlook PST Repair tool. This tool works amazingly to repair and fix issues of corrupt, damaged or lost PST files. Even if you are unable to access the Outlook data file, the Outlook PST Repair tool fixes the issue and makes all the data available in no time.
Final Words:
You can try different methods to see what suits the best for you to resolve the issue of not sending email messages from the Outbox. If none of the methods work for you, then we advise you to scan PST files using the third-party Recoveryfix for Outlook PST Repair tool. You can download the trial version for learning about the of the features of the tool.
This article is going to help you troubleshoot Outlook to send and receive errors in messages/emails. Follow these twelve tips or the below mentioned detailed steps of Stellar Outlook Repair for troubleshooting the Outlook send receive error 0x80040610 and many other Outlooks related errors such as Outlook error while preparing to send sharing message or Outlook 365 send-and-receive error.
Overview of Send And Receive Error in Outlook
Outlook 2016 Stuck In Sending Password
Here, we are having a list of some common and variety of possible Outlook send and receive error/ Outlook send receive error 0x80040610 occurring in front of you when you try to send an email message from Outlook express/ Outlook. We are going to help you out with all the possible issues you will come across using Outlook for sending or receiving errors in messages.
One can encounter several types of errors other than just message sending/receiving error while working on Microsoft Outlook. Other server errors such as the appearance of no connection error, Outlook send and receive an error, Outlook send-and-receive error 0x80040610, Outlook error while preparing to send sharing message, Outlook 365 send to receive an error, the operation timed out (POP) server 0x8004210a. All these errors arise while working on Outlook due to some sort of discrepancy in meeting the exact requirements of the server or internet connection. Let us find out one by one every possible reason and solution to that reason. Here we go!
Before jumping out to the solutions, first, let us have a glance at the kinds of error you may encounter or if it is the same error you are stuck with. A wide-ranging possible encounter of errors in Outlook is mentioned below.
Some common List of Outlook Errors:
- No connection could be made because the target machine actively refused it.
- The server could not be found.
- Sending and Receiving reported error (0x800ccc0f): 'The connection to the server was interrupted.
- Your server has unexpectedly terminated the connection.
- Sending and Receiving reported error (0x80042109): 'Outlook is unable to connect to your outgoing (SMTP) e-mail server.
- The operation timed out waiting for a response from the receiving (POP) server 0x8004210a.
- A time-out occurred while communicating with the server 0x800ccc19
- Error: 0x800ccc15; 0x80042108; 0x800ccc0e; 0x800ccc0b; 0x800ccc79; 0x800ccc67; 0x80040900; 0x800ccc81; 0x80040119; 0x80040600.
- Error 0x8007000c
- Error 0x800C013b
- Error 0x8004210b
12 Tips to Fix Outlook Outlook Error 0x80040610
Keeping in mind the above-described errors related to the Outlook send and receive an error, we have come up with 12 tips to fix Outlook error while preparing to send a sharing message.
1 Assure your internet connection
You must initially make sure of the internet connection; you need to follow these steps below to do so.
1) Start your internet browser.
2) You need to type the following two URLs in the address bar
- 1. http://www.microsoft.com
- 2. http://www.msn.com
If the internet connection problem persists, look at the troubleshoot network connectivity problems in your particular browser in which you are browsing.
2 Verify Outlook email account settings
1) By opening your Outlook, select the account for which you want to check email account settings
2) After this, click on the file tab present on the ribbon
3) Select info and choose the account for your email id
4) Click on account settings, a menu as a drop-down list appears. Click on the account settings.
5) On the window of account settings, make sure that the email address is chosen and click on change.
6) Verifying the basic accounts settings:
The window for account settings should appear like this:
If instead of this window, you are seeing a different one with buttons marked as 'reset mail and settings',' next' then look at the section below what to do-
What to do if I am not getting the screen above mentioned after clicking on change in the account settings?
Instead of seeing server settings, you will face a window appearing with buttons marked as 'reset mail and settings' and 'next' in the alterations made in the year 2018 by Microsoft in the Outlook interface.
If the above-described screen is faced by you, you are asked to go to the settings in a way that is different from the older versions.
- First, completely close the Outlook program
- Go to the control panel of the windows system folder
- Search in the control panel app for the keyword 'mail'
- Click on that mail result
- Click on the email accounts button
After following these steps you would be able to see the account and select the change button and able to view the settings window described above in step 3.
Though you will be having 'your name' and 'password' different shown on the screen else will be the same as shown on the above screen. The below described things should be cross-checked for similarity.
- Your email address should all be in the lowercase
- Account type should be IMAP
- mail.tigertech.net as your incoming and outgoing mail server
- user name should be your email id in lowercase letters
- the check should be made at Remember password
- The following setting should be unchecked: 'Require logon using Secure Password Authentication (SPA)'
After you have finished verifying the above settings, you need to click on the more settings option. The window related to 'Internet E-mail Settings' will appear.
7) Verifying the Outgoing Server settings
Your outgoing settings window should appear like this:
You are required to verify the below settings:
- Put a checkmark on the option- My outgoing server (SMTP) requires authentication
- Select- Use the same setting as my incoming server
8) Verifying the Advanced settings.
After clicking on the advanced tab, you should be able to see a window like this
You will be having these values as shown in the screen above for incoming server as 143, outgoing server as 587, STARTTLS for- use the following type of encrypted connection.
Some of the Outlook 2016 versions may represent these settings in this way: 993 as incoming server, outgoing server as 465, SSL for- Use the following type of encrypted connection.
Click on the OK button to close the internet email-settings window if everything seems to be okay.
9) Test your settings
Click on the Next button. A message notification saying- 'all tests completed successfully' will appear. If the test is failed, again check the setting if you have entered them correctly.
Now, if the window of test settings is still open, close it to continue further.
Click on a finish to finish your 'Change Account' wizard.
Close the account settings window.
3 Delete Suspected Message from Mailbox
The presence of suspicious emails in your inbox may create obstacles in sending or receiving any email messages in Outlook. Delete the suspected messages by following the below-mentioned steps-
- First, you need to have access to your mailbox with the help of your ISP's web-based email program. Delete the emails.
- You can contact your ISP and tell them to do so.
4 Review firewall settings and disable email scanning with Anti-Virus program
Sometimes any kind of Outlook 2016 sends receive error or Outlook 365 send receive error may occur when your antivirus software installed is inclusive of the email scanning feature. You have to do some supplementary configurations for using Outlook or Outlook express with antivirus software. E.g. you need to configure the Kaspersky antivirus office plug-in to work with Outlook or Outlook express.
Configuring the firewall software for enabling the mentioned files to access the internet are mentioned as-
- Outlook.exe (for Outlook)
- Msimn.exe (for Outlook Express)
Outlook 2016 Stuck In Sending Data
Make sure that the default settings for the input and output ports are the same as-
For outgoing access- port 25
For incoming access- port 110
If someone is not sure about the ports, they can ask from their ISP or system admin.
5 Repair your Outlook or Outlook Express
You can fix the Microsoft Outlook send receive error or Outlook error while preparing to send a sharing message by following the steps for fixing these errors. If the files related to Outlook express are damaged and are not doing well, you need to follow these steps step by step until your problem of Outlook send-and-receive error resolves.
1) Try restarting your computer
2) Close all the other opened apps or programs other than internet explorer and Outlook express.
3) Deleting the temporary internet files on your internet browser
4) Select compact all folders in Outlook express
- Go to the File menu and click on work offline.
- Make sure that no news or e-mail folders are left open; check this from the folder list.
- Close the folder list.
- Go to the File menu and select folder, click on compact all folders
- Don't use your PC unless all the compact procedure completes.
- If still, any error occurs during compacting, try closing the Outlook express then again open it and repeat the same process. If the error persists, restart your PC and try compacting again.
5) Try to Re-register on Outlook express
- Start> Run or plus windows + R keys.
- Type msimn /reg, and click on OK in the 'open' box.
- Internet explorer>tools>options>programs set the Outlook express as your default email client.
6) Try re-registering the DLL Library files which are used by Outlook express.
- Click on start> run or press Windows + R key.
- Type regsvr32 urlmon.dll in the 'open' box and then click OK.
You need to repeat the registration process to run:
6 Ensure that your email profile works correctly
For ensuring that your currently existing email profile is working correctly on Outlook, you need to create a new email profile. If you can send and receive by this new email profile and are no more facing the issue of Outlook 2016 send receive error/Outlook 365 send to receive an error, then the newly created account needs to be set as your default profile.
7 Start Outlook in safe mode
Try starting Outlook in safe mode by following the steps defined below
- Tap on the search bar of your operating system.
- Type Outlook.exe /safe.
- Press enter
If you are face up with the notification indicating about the email profile saying that it has been damaged/ conflicting third party application/ add-ins are installed then you need to create a new email profile.
8 Run the Inbox Repair Tool to repair your .pst file
A .pst file is responsible to store your folders such as emails, contacts, etc. if the .pst gets corrupt; you may encounter Outlook send and receive an error. Running the inbox repair tool can resolve the error caused by the .pst file.
Step 1: Launch your inbox repair tool after closing the Outlook express
Step 2: Repair your .pst file
Locate your .pst file in the inbox repair tool by typing the name and path of your file or browse your .pst file and click on start.
Step 3: Recover repaired items to a new .pst file
After you have finished running your inbox repair tool, you can recover your repaired items by starting the Outlook. Move your repaired items into a new personal folder with a .pst file entry in your profile.
Please make a note that the steps required to follow for creating a new personal folder .pst file may vary according to the version of Outlook you are using.
9 Delete Messages Stuck in Outbox
Check if any unsent messages got stuck in your outbox. Clear the messages whom you find stuck in the outbox.
10 Run MAPI Repair Tool
If you found the Mapi32.dll file damaged or corrupt, there's a probability that you can receive the error following error message when you try sending or receive messages in Outlook.
Sending and Receiving reported error (0x8007000E): Out of memory or system resources. Close some windows or programs and try again.
For resolving this issue, you need to run the MAPI repair tool which is a (Fixmapi.exe). This file can be located in one of the following folders.
11 Incorrect Mail Address in SMTP Distribution List
If one SMTP address in a distribution list is corrupted or incorrectly formed, error 0x8004210b can occur. You should examine all email addresses in the distribution list to make sure that they are correct. Additionally, you can send individual test email messages to each distribution list member to identify invalid email addresses.
12 Try a professional Outlook repair tool for repairing your PST file.
Step 1Add the PST file
After launching the Stellar Outlook Repair tool, add a PST file to it by clicking on the home tab. A message will pop up asking the file to browse or find the PST file for repair.
Step 2Repair the PST file
Click on browse if you know about the location of your PST file or click on find if the location is not known. Start the repairing process by clicking on the Next button.
Step 3Preview and save
Now the software starts scanning the corrupt file. After scanning has been done the tool previews the items it has restored. Save your repaired files in the home tab by selecting any folder. Select your PST file and then click on browse. After that, click on OK to save.
In this article, we have made 12 possible solutions for you to rectify your Outlook error while preparing to send a sharing message. You can follow every step in a sequence to rectify your Outlook error while preparing to send a sharing message. At last, if none of the methods work for you, however, most probably you are going to make your problem solved but we also have the solution for in none of the above 12 tips work for you, in case of severe file damage. Stellar PST file repair tool has been recommended to you hereby rigorous experience and analysis amongst various recovery tools and a step by step procedure has been described for you to troubleshoot your Outlook send and receive an error. Hope you have found your solution for the Outlook error!